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Brentwood Line Direct Import
 

Customer Service

Shipping & Delivery

METHOD: Our choice unless specified on order. Charges are added to invoice. Air shipments must be requested in writing. Goods are FOB TN warehouse. We are not responsible for delays by any freight carrier.

DROP SHIPMENTS: $6.00 (V) for each location after the first. Full case quantities only.

RUSH ORDERS: Normal production time is 10 working days after art approval. Rush orders, if accepted, may be subject to a 15% upcharge and require special shipping authorization.

RETURNS: Product may only be returned with prior authorization. Unauthorized returns will not be accepted. Any claim must be made within 15 days of receipt. All returns subject to a 15% restocking fee.

Decorating Information

PRICING: All catalog pricing includes 1 color imprint in one location unless otherwise noted. Prices are subject to change without notice.

SET-UP / SCREEN CHARGES: $50.00 (V) / Color / Location Waived for exact reprints in less than 12 months. ADDITIONAL COLOR / LOCATION RUN CHARGES

Up to 100101-500over 500 (3V)
$.75$.65$.55
$1.00$.85 $.70 (chairs, tables, etc.)
Multi-color imprints may require use of colorVUTM by Brentwood process. See page 41 for details.

INK COLORS: Stock colors are available. We will match your specified PMS color -- $30 (V) -- as closely as possible, however an exact match cannot be guaranteed on colored products.

EMBROIDERY: RUN CHARGES ARE ADDED TO CATALOG PRINTED PRICE

Run Charges (4V) 2450100250500+
Up to 6k Stitches: $3.60 $3.00 $2.75 $2.50 $2.30
Add. 1k Stitches: $ .50 $ . 50 $ .45 $ .45 $ .40

Minimum Run Charge: $80 (V) For metallic thread add: $.25 / 1000 stitches (V) For embroidery on chairs, tables, stools add: $1.80 (V) per unit. Digitizing Charge: $100 (V) up to 6000 Stitches, $20 (V) each additional 1,000 stitches; waived for orders over 500 units with under 6,000 stitches.

Proof and Spec Samples

PAPER: B&W Free; COLOR $20 (V) plus applicable art charges.

VIRTUAL: $25 (V) plus applicable art charges.

SILKSCREENED: $50 (V) / Color plus cost of merchandise, all art and delivery charges.

EMBROIDERY: $50 (V) plus cost of merchandise, any tape / disk charges, and delivery charges.

CHANGE OF COPY-SILKSCREEN: $55 (V)/color.

ART CHARGES: $45 (V) per color unless camera-ready and color separated artwork that requires no touch-up is supplied. Artwork is not returned unless requested with order. Artwork will be printed at maximum size for the Imprint area unless your PO specifically requests otherwise.

ARTWORK: We reserve the right to determine what is camera-ready artwork. Send in .ai or .eps (saved as outlines / vector art) to art@sourcingdept.com specifying your company name and PO#. Send hard copy with PO for comparison.

LESS THAN MINIMUMS: Decorated: add $60 (P). Blank: No charge if ordered in full case quantities; add $20 (P) for quantities other than full case. Subject to absolute minimums.

Ordering Information

PURCHASE ORDERS: All orders must be written. All changes must be confirmed in writing. Changes will affect the original ship date, and are subject to any incurred charges.

TERMS: Net 30 days to approved established accounts. We accept Visa, Mastercard, and American Express for payment when or before product ships. First orders and samples are billed to credit card.

BLANK GOODS: All products are available blank. Deduct $1.00 (R) per unit from listed 1 color price (does not apply to embroidery orders). Minimum quantity is 1 case.

RANDOM / BLANK SAMPLES: EQP (less 20% for product if paid by C.C.) plus freight.

CO-OP PRICING: Available; requires program pre-approval.

CANCELLATIONS: Cancellations will be accepted only before production begins, and are subject to a $50 (V) cancellation charge plus any incurred art or proof charges.

EXACT COUNTS: Although we attempt to ship the exact quantity ordered we reserve the right to ship and bill up to 5% over or under the specified quantity.

DISCLAIMER: All stated bag sizes are approximate. Finished goods may vary plus or minus 1/2 inch on any dimension. Due to variations in fabric finishing, we cannot guarantee exact color matches on repeat orders. Submission of your order constitutes an agreement based upon our Terms and Conditions regardless of terms and conditions on your purchase order. The logos, insignias, and trademarks shown as imprints on products in this catalog are used as examples only and are not for resale, nor do they imply endorsement by or for the trademark owners.

TRADEMARKS: By submitting artwork for imprinted orders, the purchaser warrants its authorization to use any included trademarks.

 
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