Shipping Information

METHOD: Our choice unless specified on order. Charges are added to invoice. Air shipments must be requested in writing. Goods are FOB TN warehouse. We are not responsible for delays by any freight carrier. If routing 3rd party there will be a $7.50 (v) per pallet for handling.

DROP SHIPMENTS: $7.00 (V) for each location after the first. Full case quantities only.

RUSH ORDERS: Normal production time is 10 working days after art approval. Rush orders, if accepted, may be subject to a 15% upcharge and require special shipping authorization.

RETURNS: Product may only be returned with prior authorization. Unauthorized returns will not be accepted. Any claim must be made within 15 days of receipt. All returns subject to a 15% restocking fee.